最新培训效果评估英文版ppt课件.ppt
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1、培训效果评估英文版培训效果评估英文版2Training ProcessnNeeds AnalysisnDesignnDeliverynEvaluation9Level One: ReactionQuestionnaire: scalesnExcellentWellFairPoornExcellentVery GoodGoodFairPoornStrongly Agree Disagree 7 6 5 4 32 1nHigh Low109 87 6 5 4 32 110Level One: ReactionAdvantagesnEasy to executenParticipants are f
2、reenSome relationship to on job performanceIssuesnPurely subjective Halo effect (smile sheet) Horn effect Central tendencynTime pressure11Level One: ReactionTip 1: highlight purpose, solicit cooperationnTo determine the degree that the seminar met your needs, we would like you to give us your honest
3、 opinionnTo make our future sessions as meaningful as possible, we would appreciate your candid evaluation of this program.nYour comments will be used to improve future offerings of this seminar.12Level One: ReactionTip 2: Encourage comments Comments are more accurate than scoresTip 3: Set up baseli
4、ne scoresHistorical dataBenchmarking dataPilot group data (Formative evaluation)Tip 4: Combine questionnaires, interviews, focus groupsTip 5: instant feedback for multi subject courses13Level Two: LearningHow to evaluate?nTestnDemonstrationnPresentationnDiscussionnRole Play14Level Two: LearningAdvan
5、tagesnPressure to participantsnPressure to trainernFirst step to change behaviorIssuesnTensionnReliabilitynCreditabilitynDifficultynDifferentiationnNot the best indicator for on job change15Level Two: LearningTip 1: Fully utilize testnTest is good to evaluate knowledge based training Functional skil
6、ls New Employee Orientation Supervisor ABCnBe serious about test result of formal trainingnInstant self scoring and symbolic incentive for informal trainingnReliability, Creditability, Difficulty and DifferentiationnSet up baselinenFinal score vs. gain16ExperimentalGroupControl GroupPretestPosttestG
7、ain17Level Two: LearningTip 2: Set up rules in advance for demonstration and presentation Topic Time Criteria to evaluate Evaluators are key success factorTip 3: People dont speak might be best learnerTip 4: People good at role play might not be good learner18Example:Management SkillsnParticipants s
8、elected 3 topics from 11nTopic requirementnTime and assessorsnPracticenRight before the stage.Participants knew the topicnAssessors interacted with and provided feedback to participants19Example: Leadership StyleDescribe a situation when you used what you learned about leadership styles to improve t
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